Aivista

Terms & Conditions

Terms & Conditions

Terms of Service

Please read carefully: These Terms of Service (these “Terms”) constitute a legally binding agreement between you (“you” or “your”) and AI Vista, or, The Company, or SCIENJOY META TECHNOLOGY L.L.C. with offices at The Meydan, Business Center 1 – Nad Al Sheba 1 – Dubai, (collectively with its successors in interest and permitted assignments, “SCIENJOY META,” “we,” “us” or “our”).

These Terms govern your access and use of our websites where these Terms are posted (the “Sites”), our mobile applications (the “Apps”), and our related content, products, and services (collectively, and together with the Sites and the Apps, the “Service”).

These terms contain very important information regarding your rights and obligations, as well as conditions, limitations, disclaimers of warranties, and exclusions that might apply to you. These terms also contain provisions regarding the automatic renewal of your subscription. These terms require the use of arbitration to resolve disputes, rather than jury trials or class actions. Please read them carefully.

These terms contain a binding, individual arbitration requirement and class-action waiver, which means you and Scienjoy Meta Technology L.L.C. agree to resolve most disputes in binding, individual arbitration and not by means of a class arbitration, a class action, any other kind of representative proceeding, or a jury trial. (see section 18 (dispute resolution; binding individual arbitration).). You may opt out of the arbitration requirement within 30 days of accepting these terms; instructions for opting out are in section 18 (dispute resolution; binding individual arbitration) below.

Important note: By downloading, installing or using the Service in any manner, you agree to these Terms and you agree to comply with and be bound by any applicable specific, supplemental or third-party licenses or terms when using the Service.

**If you do not agree to all terms and conditions in these terms, do not access and immediately stop using the Service, cancel any account, and immediately uninstall and delete any copies of any apps or software included in the Service in your possession.

These Terms were originally drafted in English. If there is any conflict between the English-language version of these Terms and a version translated into another language, the English-language version will prevail.

  1. Changes to the Terms and the Service

We might modify the Terms on a regular basis, by our sole discretion (e.g. when we remove or add new features, technologies, or services, to comply with the legal, regulatory or contractual requirements or in response to the exceptional or unforeseen circumstances). If we make any alterations in such circumstances, we will provide you with the necessary information in a reasonable manner, depending on the nature of the changes. We may do this, for example, by revising the date at the top of the Terms, via email or as a pop-up or push notification within the Service. It is your duty to check the Terms for updates and to review them periodically, and to ensure that you check the Service for updates to the Terms. Without further notice, the revised Terms will be in force as of the time we post the revised Terms in the Service. If you do not agree with any of the updated rules and regulations, you can stop accessing or using our Service. If you do not consent to the new Terms, you are no longer allowed to use our Service and should delete any Apps and software from your device and cancel your subscription and account.

We may also change, update, or stop providing the Service (or some part, content, or feature of the Service) at any time without notice and without any liability to you or anyone else (for instance, to test new or different functions, technologies, or services, to fix, improve or further develop the Service or to comply with legal, regulatory or contractual requirements, or in response to exceptional or unforeseen circumstances). Some services and features could be inaccessible in certain countries, languages, or operating systems.

  1. Eligibility

Our service is not available to individuals under the age of 18. If you are under the age of 18 but you want to use the Service, your parent or guardian must review and agree to be bound by these terms on your behalf and must supervise your use of the Service.

You may not access or use the sites or order of, or access to or use the Service if you (a) do not agree to these terms, (b) are not of legal age to form a binding contract with us or your parent or legal guardian has not agreed to these terms and your use of or access to the Service, or (c) are prohibited by applicable law from accessing or using the Service.

  1. End User License

Subject to your compliance with these Terms and your payment of the applicable subscription fees, we hereby grant you, for your personal and non-commercial purposes, a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use the Service and to download and install a copy of the applicable App provided to you by us or on our behalf on a permitted device that you own or control. 

Except as expressly permitted by these Terms and the terms applicable to the mobile application store where we make the applicable App available (each, a “App Marketplace”), you cannot: (a) rent, lease, lend, sell, distribute, sublicense, or otherwise transfer or make available the Service; or (b) copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, alter, mimic, adapt, translate, or create derivative works of the Service, any updates, content or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open source components included with the Service).

  1. Purchases, Subscriptions, Promotional Codes, and Auto RenewalsPurchases, Subscriptions, Promotional Codes, Auto Renewals, Changes to Fees and Withdrawal Right

We may offer free trials in our sole discretion. Upon installation or expiration of a free trial offer (if applicable), or a redeemed Virtual Item or Promotional Code, you will be charged the applicable subscription fees (if any) for your use of the Service. Upon expiration of the initial term of your subscription, whether such subscription is weekly, monthly, quarterly, yearly, or otherwise, your subscription will automatically renew for recurring subscription periods of the same duration unless and until you affirmatively cancel your subscription. If you have purchased your subscription through an App, you can cancel your subscription or automatic renewals any time in your account settings with the App Marketplace according to the policies of each App Marketplace. If you have purchased your subscription through the Site, you can manage and cancel your subscription and any automatic renewals at any time following the instructions in your subscription purchase or renewal confirmation emails, or by following the instructions in the applicable support page of the Service. Uninstalling an App will not result in the cancellation of your subscription. If you have begun a subscription period and you then decide to cancel your subscription during such period, you will not receive a refund for the fees you already paid for such subscription period, and you will continue to be able to use the Service for which you subscribed until the end of such subscription period.

**Note: After subscription, users will be able to use all functions of the app and enjoy an unlimited number of templates within their subscription.

Our platform allows users to save an unlimited number of content on the cloud, and they can also opt to save this content on their mobile phones.

The Service may enable you to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use virtual items or in-app consumables (collectively, the “Virtual Items”), which could include virtual cards, tokens or other units that can be redeemed for additional features, enhancements, functionalities, content, or services within the Service. You are only allowed to purchase Virtual Items through the Service and you may only redeem or use Virtual Items through the Service in which the Virtual Items are purchased. All consumable in-app purchases made through the Service and all Virtual Items (and all redemptions of Virtual Items) are final and non-refundable. You agree that Virtual Items may be subject to an expiration date and that, once expired, you will not receive any refund or compensation for unused Virtual Items. You acknowledge that you will not receive any refund or compensation for unused Virtual Items when your access to the Service or your account (if any) is suspended or terminated in accordance with these Terms.

We may provide you with gift cards or promotional codes that can be redeemed for additional features, enhancements, functionalities, content, services, or Virtual Items within a specified Service and for a limited period of time, subject eligibility requirements (the “Promotional Codes”). Promotional Codes have no cash value, are personal, non-transferable, non-sublicensable, and we are under no obligation to provide any compensation in connection with a Promotional Code. The Service may require that you create or log in to your account to use Promotional Codes.

We may update or change our prices and payment terms (or add or remove Virtual Items) from time to time to reflect circumstances such as changes to the Service (including the addition of new features), changes in our business, changes in legal, regulatory, or contractual requirements, changes to the economic environment we operate in, or other justifiable or business reasons. In such cases, we will notify you in advance via email or a pop-up or push notification within the Service. Any changes to applicable recurring subscription fees will apply starting from the next subscription period (changes to subscription fees will not apply retroactively).

The validity of these Terms and the validity of any purchase associated with the Service will be considered independently from each other, meaning that the termination of such associated purchase will not affect the validity of these Terms, and the termination of these Terms may not affect the validity of such associated purchase.

We may offer free trials at our sole discretion. Upon installation or expiration of a free trial offer (if applicable), or a redeemed Virtual Item or Promotional Code, you will be charged the applicable subscription fees (if any) for your use of the Service. Upon expiration of the initial term of your subscription, whether such subscription is weekly, monthly, quarterly, yearly, or otherwise, your subscription will automatically renew for recurring subscription periods of the same duration unless and until you affirmatively cancel your subscription. If you have begun a subscription period and you then decide to cancel your subscription during such period, you will not receive a refund for the fees you already paid for such subscription period, and you will continue to be able to use the Service for which you subscribed until the end of such subscription period. We may change the applicable subscription fees at any time at our sole discretion. Changes to the subscription fees will not apply retroactively.

The Service may enable you to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use virtual items or in-app consumables (collectively, the “Virtual Items”), which could include virtual cards, tokens or other units that can be redeemed for additional features, enhancements, functionalities, content, or services within the Service. You are only allowed to purchase Virtual Items through the Service and you may only redeem or use Virtual Items through the Service in which the Virtual Items are purchased. We may manage, regulate, change, or remove Virtual Items at any time at our sole discretion. All consumable in-app purchases made through the Service and all Virtual Items (and all redemptions of Virtual Items) are final and non-refundable. You acknowledge that you will not receive any refund or compensation for unused Virtual Items when your access to the Service or your account (if any) is suspended or terminated for any reason.

The validity of these Terms and the validity of any purchase associated with the Service will be considered independently from each other, meaning that the termination of such associated purchase will not affect the validity of these Terms, and the termination of these Terms may not affect the validity of such associated purchase.

  1. Prohibited Uses

You agree that you will not, and will not permit any person accessing the Service using your account or device to do any of the following:

  • Use the Service for any purposes prohibited by applicable laws or regulations, or in any manner that violates or infringes upon the rights of others;
  • Import, submit, upload, publish, post, communicate, or transmit to others in any way whatsoever, any unlawful, fraudulent, deceptive, harmful, defamatory, inaccurate, abusive, offensive, threatening, hateful, violent, harassing, discriminatory or racist content, or any content that breaches the applicable laws and regulations, or infringes or violates another person’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity);
  • Copy (except as expressly permitted by these Terms) or modify the Service;
  • Frame, mirror, display, or incorporate the Service or any portion into any other program, site, service or product;
  • Use the Service in a manner that interferes with, degrades, or disrupts the integrity or performance of any of our networks, technologies, products or services;
  • Use any data mining or similar automated or manual data extraction, gathering or scraping methods in connection with the Service;
  • Circumvent, bypass, defeat, modify, tamper or disable any content protection system, digital rights management, security feature or functionality in the Service; or
  • Allow others to do any type of foregoing.
  1. Our Intellectual Property Rights

We or our licensors retain and exclusively own all rights, title and interest in and to the Service and its content (including software, artwork, photos, videos, music, sounds, text, information and other materials posted, provided or otherwise made available through the Service, but excluding any User-Generated Content), including all intellectual proprietary rights, whether registered or not, which include, but are not limited to, copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names and domain names, together with all of the goodwill associated therewith, derivative works and all other rights in and to the Service.

We reserve all rights not expressly granted to you under these Terms.

  1. User-Generated Content

The Service or one or more Promotions (as defined below) may provide features that allow you to upload, store, receive, create, modify, share or publish textual, visual, audio or other content (collectively, the “User-Generated Content”).

We do not claim any ownership rights to the User-Generated Content.

In order to allow us to operate, provide you with, and improve the Service and our technologies (and to develop new ones), we must obtain from you certain rights related to User-Generated Content that are covered by intellectual property rights. You hereby grant us a license to use User-Generated Content for the purposes of operating, developing, and improving the Service or new technologies or services, except that we will only use your User-Generated Content to improve the performance of machine learning models with your prior consent, all in accordance with the applicable privacy policy (please refer to the applicable privacy policy). You will not be entitled to compensation for any use of User-Generated Content by us under these Terms.

You are solely responsible for the User-Generated Content, and you represent and warrant that such content will not infringe upon or violate the rights of any person, that it complies with these Terms and any applicable law, and that you have all the rights and authorizations necessary to grant the license in the paragraph above and to upload, store, receive, create, modify, share or publish the User-Generated Content on or through the Service and, when applicable, in connection with the Promotion.

We welcome feedback, comments, and suggestions for improvements to the Service (“Feedback”). If you provide any Feedback, we may use it without restriction or compensation to you.

  1. Generative AI Features

The Service may enable you to use certain features that implement one or more generative artificial intelligence models or tools (the “Generative AI Features”). The Generative AI Features may allow you to insert or upload as input text, images, video, audio or other content (“Input”). Based on the Input, you may generate and receive as output content such as text, images, video, or audio (“Output”). Your Input and Output are considered User-Generated Content under these Terms and, as between you and us, your Input and Output are yours.

Without limiting section 5 (Prohibited Uses), when using Generative AI Features, you will not, and will not permit any person accessing the Service using your account to do any of the following:

  • Upload, generate, or distribute content that facilitates the exploitation or abuse of children, including all child sexual abuse materials and any portrayal of children that could result in their sexual exploitation;
  • Upload, generate, or distribute content that contains or promotes sexually explicit content or profanity, including pornography, or any content or services intended to be sexually gratifying;
  • Perform or facilitate dangerous, illegal, or malicious activities, including (a) facilitation or promotion of illegal activities or violations of law, (b) abuse, harm, interference, or disruption of services (such as spam, phishing, or malware), (c) attempts to override or circumvent safety filters or intentionally drive the Generative AI Features to act in a manner that contravenes these Terms or other applicable laws and policies, (d) generation or distribution of content that may harm or discriminate against individuals or a group, or promotion of any of the foregoing, and (e) generation or distribution of content intended to misinform, misrepresent, mislead, exploit, or harm others;
  • Upload, generate, or distribute content that encourages the illegal or inappropriate use of alcohol, tobacco, drugs, or the use of explosives, firearms, ammunition or certain firearms accessories;
  • Upload, generate, or distribute content that promotes violence or incite hatred against individuals or groups based on race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, caste, immigration status or any other characteristic that is associated with systemic discrimination or marginalization;
  • Use any Output generated by or derived from any Generative AI Features, to directly or indirectly create, train, test, or otherwise improve any machine learning algorithms or artificial intelligence systems. Upload, generate, or distribute content that depicts gratuitous violence or other dangerous activities.
  1. Promotions, Contests and Sweepstakes

Promotions, contests, and sweepstakes that you enter on the Service or in connection with the Service (each, a “Promotion”) may be subject to official rules or conditions that are supplemental to these Terms, and which may provide eligibility requirements, entry instructions, deadlines, prize information and restrictions. If you wish to participate in a Promotion, please refer to the applicable official rules or conditions. If a Promotion’s official rules or conditions conflict with these Terms, the provisions contained in the official rules or conditions govern and control the relevant Promotion. Your entry into a Promotion constitutes User-Generated Content and is subject to all provisions of these Terms that govern your submission and our use of your User-Generated Content, and we may also use such User-Generated Content for advertising, marketing, and promotional purposes.

  1. Third-Party Services, Materials and Advertising

The Service may enable access to third-party services, software, and websites (collectively, “Third-Party Services”). Service may also display, include or make available content, information, and materials from third parties, including User-Generated Content (collectively, “Third-Party Materials”) or provide links to certain Third-Party Services or Third-Party Materials.

You understand that by using the Service, you may encounter content, including Third-Party Services and Third-Party Materials, that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search may automatically and unintentionally generate links or references to objectionable material. By using the Service, you further acknowledge and agree that we are not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third-Party Services or Third-Party Materials. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any Third-Party Services or Third-Party Materials. Such Third-Party Services and Third-Party Materials are provided solely as a convenience to you. You agree to use the Service and any Third-Party Services or Third-Party Materials at your sole risk, and you acknowledge that we will not have any liability to you for content that may be found to be offensive, indecent, or objectionable.

In addition, Third-Party Services and Third-Party Materials that may be accessed from, displayed on or linked from your device may not be available in all languages, in all countries, or in all operating systems. We make no representation that such Third-Party Services and Third-Party Materials are appropriate or available for use in any particular location. To the extent you choose to access or use such Third-Party Services or Third-Party Materials, you do so at your own initiative and are responsible for compliance with any applicable laws.

We, and our content providers and licensors, reserve the right to change, suspend, remove, limit, or disable access to any Third-Party Services or Third-Party Materials at any time without notice. We will not be liable for the limitation, removal of, or disabling of access to any such services or materials.

You acknowledge and agree to comply with applicable third-party terms and conditions related to the use of the Service, Third-Party Services, and Third-Party Materials.

The Service may contain advertisements. In consideration for your access and use of the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service.

  1. Disclaimer of Warranties

You clearly understand and accept all the risks associated with the Service by using it. To the greatest extent that the law will permit, the Service (with the content and features made available by the Service) is provided on an “as is” and “as available” basis, without any warranty of any sort. Notwithstanding the foregoing, we, hereby, disclaim all warranties and conditions with regard to the Service, whether they are express, implied or statutory, including the implied warranties and/or conditions of merchantability, of satisfactory quality, of course of dealing, of trade usage or practice, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and of non-infringement.

Under no circumstances we provide a guarantee against interference with your enjoyment of the Service. We do not warrant that the functions contained in or the Services performed or provided by the Service will meet your requirements. We also do not warrant that the operation of the Service shall be constantly available, uninterrupted, secure, or error-free. We do not warrant that errors or defects in the Service will be corrected or that the Service is free from errors or defects.  No warranty will be created by any oral or written information or suggestions of ours or our authorized representatives, even if we tell you so. In case of any service defect, you will pay for all the service of repair, correction and you are the one that should take the responsibility of any loss or corruption of data that may be caused by the use of and access to the Service.

Other jurisdictions do not take implied warranties out, so the above exclusion may not be in effect where you live.

  1. Indemnification

You will defend, indemnify and hold us, our affiliates, parent companies, officers, agents, employees, partners, licensors, contractors, permitted successors and permitted assigns (each of the foregoing, an “Indemnitee”) harmless from all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including, but not limited to, professional fees and reasonable attorneys’ fees incurred by one or more Indemnitees, to the extent directly or indirectly arising out of or resulting from: (a) your User-Generated Content; (b) any breach of these Terms by you or any person accessing the Service using your account or device; (c) your access or use of the Service; (d) your violation of any applicable law or regulation; (e) your violation of the rights of any third party, including, but not limited to, privacy, intellectual property or proprietary rights with respect to your use of the Service, performance of your obligations under these Terms, or exercise of rights granted to you under these Terms; and (f) any and all claims for property damage, personal injury or bodily injury or death, to the extent caused by any of the foregoing. You agree that we will have the right to control the defense, negotiation, and settlement of any claim subject to indemnification by you and that you will fully cooperate with us in the defense, negotiation, or settlement of any such claim, and that we will have the right to select counsel handling such defense, negotiation or settlement in our sole discretion.

  1. Limitation of Liability

To maximum extent permitted under applicable law, we (and our affiliates, parent companies, officers, agents, employees, partners, licensors, contractors, permitted successors and permitted assigns) will not be liable to you or to any third party for any personal injury, or any incidental, special, moral, exemplary, punitive, indirect or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses, arising out of or related to your use or inability to use the Service, or any User-Generated Content, however caused, regardless of the theory of liability (contract, tort or otherwise), or whether such damage was foreseeable, even if we have been advised of the possibility of such damages and notwithstanding the failure of any agreed or other remedy of its essential purpose. Under no circumstances shall our total liability to you for all damages, losses and claims exceed the amount you have paid us for the purchase of our services.

The above set limitations will be applicable even when the expressed remedy is not fulfilled of its essential purpose. Some jurisdictions do not allow the exclusion of some types of damages, in which case some of the limitations below may not apply to you. The exceptions or exclusions explained above do not affect your statutory rights as a consumer in your applicable jurisdiction.

  1. Service or Account Suspension

We may suspend or terminate your access to your account (if any) and any portion or all of the Service for any reason, including if, in our sole judgment, we determine: (a) there is a threat or attack on any of our services or systems, or any data stored thereon; (b) your use of the Service disrupts or poses a security risk to us or any of our customers or vendors; (c) you are using the Service for purposes of engaging in, or your account is being used to engage in, fraudulent or illegal activities; (d) our provision of the Service to you is prohibited by applicable law or regulation; (e) you fail to comply with one or more provisions of these Terms, or we suspect that you are in violation of, or reasonably likely to be in violation of, one or more provisions of these Terms; or (f) any of our licensors or vendors restricts, suspends, or terminates our access to one or more Third-Party Services or Third-Party Materials that are required for the provision of or access to the Service. We will use reasonable efforts to provide notice of any suspension of the Service to you and to provide updates regarding resumption of access to the Service following any suspension. We will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences resulting from a Service suspension or termination.

  1. Termination

These Terms are effective until you perform each of the following: (i) stop using our Service, (ii) uninstall and delete any copies in your possession, (iii) cancel any account, and (iv) cancel all active subscriptions. You may stop using the Service at any time. Please refer to section 4 (Purchases, Subscriptions, Promotional Codes, and Auto Renewals) for information on how you can cancel your subscription or any automatic renewals.

We may terminate these Terms at any time and for any reason by providing you with notice. Your rights under these Terms will terminate automatically if you fail to comply with any of its provisions.

Upon expiration, termination, or cancellation of these Terms for any reason, (a) you must cease all use of the Service and uninstall and delete all copies of all Apps or software included with the Service in your possession, and (b) all rights and obligations of both parties to these Terms, including all licenses granted under these Terms, will immediately terminate. The provisions of these Terms that are by their nature intended to survive termination or expiration of these Terms will survive.

  1. Account

If the Service allows you or requires you to provide registration information and create an account, these Terms also govern your account. You state that you will provide only true, current and accurate information when you create your account or provide us with the required information, and that you meet the eligibility requirements under these Terms. You agree to update your registration information to keep it accurate and current.

We may ask you to confirm your registration information (such as your email address) to continue using the Service. If you choose not to do so, your access to the Service may be restricted or terminated.

When you choose a username or otherwise create a nickname, you agree not to use any name that is unlawful, fraudulent, deceptive, harmful, defamatory, inaccurate, abusive, offensive, threatening, hateful, violent, harassing, discriminatory or racist, or any name that infringes or violates another person’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). You agree not to impersonate any person or misrepresent your identity or affiliation with any person. You further agree not to purchase, sell, rent or give away your account.

You will not share your account or your registration information, and you will not let anyone else access your account. In the event you become aware of or reasonably suspect any breach of security, including any loss, theft, or unauthorized disclosure of your registration information, you must immediately notify us and modify your registration information. You are solely responsible for maintaining the confidentiality of your registration information, and you will be responsible for all uses of your registration information, including purchases, whether or not authorized by you.

To the maximum extent permitted under applicable law, you are responsible for anything that happens through your account.

  1. Governing Law

These Terms, and any dispute, claim (including non-contractual disputes or claims), or matters arising out of or in connection with these Terms will be governed by, and construed in accordance with, the substantive laws of UAE, excluding any conflict-of-laws rule or principle that might refer the governance or the construction of these Terms to the law of any other jurisdiction.

  1. Dispute Resolution; Binding Individual Arbitration

Please take note that this section is important as it requires you and SCIENJOY META TECHNOLOGY L.L.C to arbitrate certain disputes and claims and also limits the manner in which we can launch claims. Arbitration removes your right to go to court and have a jury trial, and it also restricts the right to file a suit in court. You and SCIENJOY META TECHNOLOGY L.L.C agree that the rules of arbitration will be only applied to the individual and not as a class arbitration, class action, or any other kind of representative proceeding. SCIENJOY META TECHNOLOGY L.L.C and you are each remitting the claim for a trial by a jury.

You acknowledge that the terms described in this section are intended to reduce the financial burden of resolving their disputes, not to delay the acquittal of any party’s claims. Follow the instructions in section 18(l) below if you want to opt out of the rule that makes you arbitrate on an individual basis.

  1. a) Claims Subject to this Section. The dispute resolution and binding arbitration terms in this Section 18 apply to all Claims between you and SCIENJOY META TECHNOLOGY L.L.C. A “Claim” is any dispute, claim, cause of action, or controversy (excluding those exceptions listed below) between you and SCIENJOY META TECHNOLOGY L.L.C, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory for which either party wishes to seek legal recourse and that arises from or relates to these Terms or our Services, including any related to privacy or data-security or to the formation, validity, enforceability, revocability, performance, breach, or scope of the Terms or arbitration agreement or any portion of it or arising out of or relating to interpretation or application of the Terms or arbitration agreement.
  2. b) Informal Dispute Resolution Prior to Arbitration. If you have a Claim against SCIENJOY META TECHNOLOGY L.L.C or if SCIENJOY META TECHNOLOGY L.L.C has a Claim against you, you and SCIENJOY META TECHNOLOGY L.L.C must first attempt to resolve the Claim informally in order to try to resolve the Claim faster and reduce costs for both parties. You and SCIENJOY META TECHNOLOGY L.L.C will make a good-faith effort to negotiate the resolution of any Claim for 45 days, or such longer period as mutually agreed in writing (email suffices) by the parties, (“Informal Resolution Period”) from the day either party receives a written notice of a dispute from the other party (a “Claimant Notice”) in accordance with these Terms.

You will send any Claimant Notice to SCIENJOY META TECHNOLOGY L.L.C. SCIENJOY META TECHNOLOGY L.L.C will send any Claimant Notice to you by certified mail or email using the contact information you have provided to SCIENJOY META TECHNOLOGY L.L.C or via reasonably available means of notice if you have not provided certified mail or email contact information to SCIENJOY META TECHNOLOGY L.L.C. The Claimant Notice sent by either party must (i) include the sender’s name, address, email address, telephone number, and any relevant purchase information; (ii) describe the nature and basis of the Claim; and (iii) set forth the specific relief sought.

The Informal Resolution Period is intended to allow the party who has received a Claimant Notice to make a fair, fact-based offer of settlement if it chooses to do so. You or SCIENJOY META TECHNOLOGY L.L.C cannot initiate arbitration before the end of the Informal Resolution Period. If you or SCIENJOY META TECHNOLOGY L.L.C file a Claim in court or initiate arbitration without first providing a compliant Claimant Notice and waiting until the conclusion of the Informal Resolution Period, the other party reserves the right to seek relief from a court or arbitrator to enjoin the filing or arbitration and seek damages from the party that has not followed the informal dispute-resolution process to reimburse it for any costs and fees—including arbitration, attorney, and expert fees—incurred as a foreseeable consequence of that breach.

The statute of limitations and any filing-fee deadlines for a Claim shall be tolled for the duration of the Information Resolution Period for that Claim so that the parties can engage in this informal dispute-resolution process.

  1. c) Claims Subject to Binding Arbitration; Exceptions. Except for individual disputes that qualify for small-claims court (provided that the small-claims court does not permit class or similar representative actions or relief) and any disputes exclusively related to the intellectual property or intellectual-property rights of you or SCIENJOY META TECHNOLOGY L.L.C, including any disputes in which you or SCIENJOY META TECHNOLOGY L.L.C seek injunctive or other equitable relief for the alleged unlawful use or infringement of your or SCIENJOY META TECHNOLOGY L.L.C’s intellectual property (“IP Claims”), all Claims, including Claims that are not related to intellectual property but are jointly filed with IP Claims, that are not resolved in accordance with Section 18(b) will be resolved by a neutral arbitrator through final and binding arbitration instead of in a court by a judge or jury.
  2. d) Binding Individual Arbitration. Subject to the Terms of this section, Claims may only be adjudicated by binding individual arbitration conducted by the Dubai International Arbitration Centre (“DIAC”) in accordance with the arbitration rules in effect at the time the Claim arose (the “Rules”), as modified by these Terms.
  3. e) Arbitration Procedure and Location. You or SCIENJOY META TECHNOLOGY L.L.C may initiate arbitration of any Claim not resolved during the Informal Resolution Period by filing a demand for arbitration with DIAC.

The arbitration will be conducted by a single arbitrator in the English language. You and SCIENJOY META TECHNOLOGY L.L.C both agree that the arbitrator will be bound by these Terms.

For claims where the claimant seeks AED 10,000 or less, the arbitrator will make decisions solely based on written submissions, without a formal hearing, unless the arbitrator deems a formal hearing necessary. For claims exceeding AED 10,000, or for smaller matters where the arbitrator deems a hearing necessary, hearings will be conducted via video or telephone, unless an in-person hearing is deemed necessary by the arbitrator. If an in-person hearing is required and you reside in the UAE, the hearing will take place in Dubai, unless the arbitrator determines that this would cause hardship, in which case the hearing may be conducted in the claimant’s emirate of residence. If you reside outside the UAE, the location of any in-person hearing will be determined by the UAE rules.

The arbitrator (not a judge or jury) will resolve all Claims in arbitration. Unless you and SCIENJOY META TECHNOLOGY L.L.C agree otherwise, any decision or award will include a written statement stating the decision of each Claim and the basis for the award, including the arbitrator’s essential factual and legal findings and conclusions.

An arbitration award and any judgment confirming it apply only to that specific case; they cannot be used or offered as precedent in any other case except to enforce the award itself. Any arbitration decision or award may be enforced as a final judgment by any court of competent jurisdiction or, if applicable, application may be made to such court for judicial confirmation of any award and an order of enforcement.

  1. f) Arbitration Fees. Except for circumstances outlined in Sections 19(g) and 19(h), each party will be responsible for arbitration fees in accordance with the applicable Rules and these Terms.
  2. g) Frivolous or Improper Claims. To the extent permitted by applicable law, a claimant must pay all costs and fees incurred by the defending party—including arbitration, attorney, and expert fees—related to a Claim if an arbitrator determines that (i) the Claim was frivolous or (ii) the Claim was filed for any improper purpose, such as to harass the responding party, cause unnecessary delay, or needlessly increase the cost of dispute resolution.
  3. h) Offers of Settlement: Either party may, but is not obligated to, make a written settlement offer for a Claim. If an arbitration decision or award is later issued that is less favorable to a party than the latest written offer of settlement that party rejected, that party must pay all arbitration costs and fees incurred by the other party after the written settlement offer was made.
  4. i) One Year to Assert Claims. TO THE EXTENT PERMITTED BY LAW, ANY CLAIM BY YOU OR SCIENJOY META TECHNOLOGY L.L.C AGAINST THE OTHER MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM ARISES; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU OR SCIENJOY META TECHNOLOGY L.L.C WILL NO LONGER HAVE THE RIGHT TO ASSERT THAT CLAIM.
  5. j) Confidentiality. If you or SCIENJOY META TECHNOLOGY L.L.C submits a Claim to arbitration, you and SCIENJOY META TECHNOLOGY L.L.C agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and other materials that might be exchanged or the subject of discovery in the arbitration. You and SCIENJOY META TECHNOLOGY L.L.C agree to seek such protection before any such information, documents, testimony, or materials are exchanged or otherwise become the subject of discovery in the arbitration.
  6. k) Coordinated Filings. If 25 or more Claimant Notices are received by a party that raise similar claims and have the same or coordinated counsel, these will be considered “Coordinated Claims” and will be treated as mass filings or multiple case filings according to the Rules, if and to the extent Coordinated Claims are filed in arbitration as set forth in these Terms. You or SCIENJOY META TECHNOLOGY L.L.C may advise the other of your or its belief that Claims are Coordinated Claims, and disputes over whether a Claim meets the definition of “Coordinated Claims” will be decided by the arbitration provider as an administrative matter.

Coordinated Claims may only be filed in arbitration as permitted by the bellwether process set forth below. Applicable statutes of limitations will be tolled for claims asserted as Coordinated Claims from the time a compliant claimant notice has been received by a party until these terms permit such coordinated claims to be filed in arbitration or court.

The bellwether process set forth in this section will not proceed until counsel representing the Coordinated Claims has advised the other party in writing (email suffices) that all or substantially all the Claimant Notices for the Coordinated Claims have been provided.

After that point, counsel for the parties shall select 20 Coordinated Claims to proceed in arbitration as a bellwether to allow each side to test the merits of its claims and arguments. Each side shall select 10 claimants who have provided compliant Claimant Notices for this purpose, and only those chosen cases may be filed with the arbitration provider. The parties acknowledge that resolution of some Coordinated Claims will be delayed by this bellwether process.

A single arbitrator shall preside over each Coordinated Claim chosen for a bellwether proceeding, and only one Coordinated Claim may be assigned to each arbitrator as part of a bellwether process unless the parties agree otherwise.

Once the arbitrations that are part of the bellwether process have concluded (or sooner if the claimants and the other party agree), counsel for the parties must engage in a single mediation of all remaining Coordinated Claims, with the mediator’s fee paid for by SCIENJOY META TECHNOLOGY L.L.C. Counsel for the claimants and the other party must agree on a mediator within thirty (30) days after the conclusion of the last bellwether arbitration. If counsel for the claimants and the other party cannot agree on a mediator within 30 days, the arbitration provider will appoint a mediator as an administrative matter. All parties will cooperate for the purpose of ensuring that the mediation is scheduled as quickly as practicable after the mediator is appointed.

If the mediation does not yield a global resolution of all remaining Coordinated Claims, the arbitration requirement in this Section 18 shall no longer apply to Coordinated Claims for which a compliant Claimant Notice was received by the other party but that were not resolved in the bellwether proceedings. Such Coordinated Claims released from the arbitration requirement must be resolved in accordance with Section 18.

To the extent you are asserting the same Claim as other persons and are represented by common or coordinated counsel, you agree to waive any objection that the joinder of all such persons is impracticable.

If Coordinated Claims released from the arbitration requirement are brought in court, claimants may seek class treatment, but to the fullest extent allowed by applicable law, the classes sought may comprise only the claimants in Coordinated Claims for which a compliant Claimant Notice was received by the other party. Any party may contest class certification at any stage of the litigation and on any available basis.

A court shall have authority to enforce the bellwether and mediation processes defined in this Section 18(k) and may enjoin the filing of lawsuits or arbitration demands not made in compliance with it.

  1. l) Opting Out of Arbitration. You have the right to opt out of binding arbitration within 30 days of the date you first accept these Terms by providing us with notice of your decision to opt out via email. To be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration.
  2. m) Rejection of Future Arbitration Changes. You may reject any change we make to Section 18 (except address changes) by sending us notice of your rejection within 30 days of the change via email. Changes to Section 18 may only be rejected as a whole, and you may not reject only certain changes to Section 18. If you reject changes made to Section 18, the most recent version of Section 18 that you have not rejected will continue to apply.
  3. n) Severability. If any portion of this Section 18 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 18 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 18; and (iii) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 18 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 18 will be enforceable.
  4. General

Unless otherwise stated in these Terms, we may issue any notice, we may issue any notice that is required or referenced in these Terms to you by (a) email, (b) posting notice through the Service, or (c) other legally accepted means. It is your responsibility to keep your information current to receive notifications and to check the Service regularly (for example, by opening the App once a month). Notices sent by email will be effective when we send the email to the address you provided to us; and notices we provide by posting will be effective upon posting. To give us notice under these Terms, you must contact us as follows: (1) by email to support@aivista.io, or (2) by personal delivery, overnight courier or registered to The Meydan, Business Center 1 – Nad Al Sheba 1 – Dubai. Attention: Legal. Notices provided by personal delivery will be effective immediately. Notices provided to us by email or overnight courier will be effective one business day after they are sent. Notices provided to us by registered or certified mail will be effective three business days after they are sent.

You will not assign, subcontract, delegate, or otherwise transfer these Terms, or your rights and obligations hereunder, without obtaining the prior written consent of one of our authorized representatives, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be void. We may assign these Terms or delegate our obligations hereunder, in whole or in part, without your consent, to any person or entity at any time.

Any failure by us to exercise or enforce any of our rights under these Terms does not waive our right to enforce such rights. Any waiver of such rights will only be effective if it is in writing and signed by one of our authorized representatives. The rights and remedies under these Terms are cumulative and are in addition to and not in substitution for any other rights and remedies available at law, in equity or otherwise.

If any provision or part of these Terms is found to be unlawful, void or for any reason unenforceable, that provision, or the affected part thereof, will be deemed amended so that it is valid and enforceable to the maximum extent permitted by law. Any invalid or unenforceable portion should be construed as narrowly as possible in order to give effect to as much of these Terms as possible. Any unaffected provision of these Terms will remain in full force and effect.

These Terms will be binding upon the parties and their respective successors and permitted assigns.

Except as expressly provided in sections 6 (Our Intellectual Property Rights), 10 (Third-Party Services, and Materials and Advertising), 12 (Indemnification), 19 (General), and 20 (Additional Terms for App Marketplaces), there are no third-party beneficiaries to these Terms other than each of our affiliates.

Any delay in the performance of any duties or obligations of either party (except the payment of money owed) will not be considered a breach of these Terms to the extent such delay is caused by a labor dispute, shortage of materials, fire, earthquake, epidemic, flood, act of terrorism, or any other event beyond the control of such party.

  1. Additional Terms for App Marketplaces

When you access, purchase, or download AI Vista from the Apple App Store or Google Play Store or any other App Marketplace, you acknowledge and agree that:

These Terms are concluded between you and SCIENJOY META TECHNOLOGY L.L.C, and not with such App Marketplace or its subsidiaries (collectively, “App Marketplace Group”), and as between SCIENJOY META TECHNOLOGY L.L.C and such App Marketplace Group, SCIENJOY META TECHNOLOGY L.L.C is solely responsible for the App and the content thereof.

You may only use the App on an officially-branded product that you own or control and as permitted by the Usage Rules set forth in the terms and guidelines that govern your use of the App Marketplace (including the applicable services terms and conditions), except that the App may be accessed and used by other accounts associated with your account from which you made your purchase via Family Sharing or volume purchasing.

The App Marketplace has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

In the event of any failure of the App to conform to any applicable warranty, you may notify the App Marketplace, and the App Marketplace will refund the purchase price for the App to you where applicable. To the maximum extent permitted by applicable law, the App Marketplace will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of SCIENJOY META TECHNOLOGY L.L.C.

The App Marketplace is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to:

 (a) product liability claims; 

(b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and 

(c) claims arising under consumer protection, privacy, or similar legislation.

In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, as between the App Marketplace and AI Vista, or SCIENJOY META TECHNOLOGY L.L.C, SCIENJOY META TECHNOLOGY L.L.C will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

The use and export of the App or any of the components and products are restricted to the laws of the UAE and GCC countries except where permitted by the laws. You shall not use the App for any purposes that are contrary to these laws. Particularly, however, not solely, such export or re-export (a) to any countries embargoed by the GCC or (b) to individuals listed on the UAE’s official sanctions list or any similar lists maintained by GCC countries is prohibited. Through the App, you confirm and guarantee that you are not situated in any of the mentioned countries or on any list.

You must comply with applicable third-party terms of agreement when using the App.

The App Marketplace is a third-party beneficiary of these Terms, and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

When you access, subscribe, or download the App from Google Play or Apple store or other App Marketplace, you acknowledge and agree that:

To the extent that these Terms conflict with the Google Play Developer Distribution Agreement, the Google Play Terms of Service or the terms and guidelines that govern your use of Google Play (the “Google Play Terms”), the Apple App Store Terms or the terms of other App Marketplace, as applicable, such terms will prevail with respect to your use of the App that you access, purchase or download.

Scroll to Top